Hi
I have a problem with my function generator. When I turn on the instrument and it has finished booting I get an error message box saying: "Error. A native exception has occurred in Arlene.exe. Select Quit and then restart this program, or select Details for more information". The message box has to buttons: Details and Quit. But I haven't found any way to navigate between or use these buttons, so I'm unable to choose any of the options. So far I have tried without any success to turn on and off the instrument, disconnect the power cord and try to communicate over SCPI.
Your help will be highly appreciated.
I have a problem with my function generator. When I turn on the instrument and it has finished booting I get an error message box saying: "Error. A native exception has occurred in Arlene.exe. Select Quit and then restart this program, or select Details for more information". The message box has to buttons: Details and Quit. But I haven't found any way to navigate between or use these buttons, so I'm unable to choose any of the options. So far I have tried without any success to turn on and off the instrument, disconnect the power cord and try to communicate over SCPI.
Your help will be highly appreciated.
I have opened the unit to see whether there were any way to set the instrument to factory default without using the menus, I thought there might be a jumper or something. Found nothing that could help me.
I have tried to remove the battery and restart. No success.
All the LEDs DS401, DS1501, DS2001 and DS2002 are illuminated so those looks good according to the operating and service guide.
So all in all I'm not any closer to finding out what is wrong with the instrument, how to read the error code or how to reset it.