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BnchVue 2.7 - windows XP instalation problem

Question asked by mirek on Jul 9, 2015
Latest reply on Sep 30, 2015 by w0dz

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I am trying to install BanchVue 2.7 on windows XP computer, and it look like it do not getting thru.
It first get error finding the directory where the Agilent Licence Menage should be. If you continue and choose arbitrary directory it will give message that the installation was not successful it will try to install some VB 2008 component and it will give again message that the installation is not successful.
After that it give couple other error messages.

There is no problem with windows 7 installation of version 2.7. I can also install the old version 1.1 of Banchvue with out any problem.
I also notice if I download the standalone version of Agilent Licence Menage (AgilentLicenseManager_4.6.19016.12135) it also will not install successfully on windows XP.

Any solution for the above issue?

Regards.

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w0dz

Jul 10, 2015 9:03 AM

Hi Mirek,

BenchVue does currently work on XP, although support will be ending with our next release. It would be wise to consider retiring your XP machines at this point, because Microsoft is no longer supporting that OS. That said, installation problems are almost always a result of inadequate permissions. You must have administrator privileges to install BenchVue. You would also need a working LAN so that the licensing service and VC++ redistributables can be installed.

Brian

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mirek @ w0dz on Jul 10, 2015 11:55 AM

Hi Brian

Than you for the response.
The administrative privileges that might be the issue. I run as local client not as administrator. I will check with my IT
By connected to LAN you mean connected to Internet? The system is connected to LAN, however we do not connect in general test system (or test PC) to Internet due to security reason.

The PC upgrades should be done long time ego, but you know how it is in this business...you are push to use what available to save every penny.

Regards,

Mirek

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w0dz

@ mirek on Jul 10, 2015 12:21 PM

Yes, unless you are installing from the DVD, you need Internet access so that some of the libraries and licensing files can be retrieved if they are not already there. (If you already have other software installed, a lot of the time those files are already there, which may be why you didn't see the problem on the more advanced Windows 7 machines.)

Brian

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rakeshelango @ w0dz on Sep 28, 2015 7:35 AM

Hello,
I am Rakesh having a same problem in installing benchvue 2.7 in Windows XP.Please send me a solution or link for downloading Benchvue 2.5 for accessing to Windows Xp.
Thank you.

Rakesh.

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w0dz

@ rakeshelango on Sep 28, 2015 8:05 AM

Hi Rakesh,

I'm sorry you are having trouble with XP. We do not recommend going backwards from 2.7, as many issues in previous versions have been fixed in 2.7. In fact, with version 3.0, which will be released in three weeks, we are removing support for XP, since it is no longer supported by Microsoft. We encourage you to migrate to a newer O/S soon.

However, BenchVue 2.7 should work fine on XP. Please provide more details on what is not working and I'll try to help.

Brian

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rakeshelango @ w0dz on Sep 30, 2015 1:39 AM

Hello,
Thanks for your reply.When I try to intall benchvue 2.7 in Windows Xp,it shows likt the download is not complete.But I downloaded complete from http://www.keysight.com/main/software.jspx?cc=FR&lc=fre&ckey=2417463&nid=-35690.384001.02&id=2417463 link.Please send me the link to download Bechvue 2.7 if this is not right.
Thank you.

Rakesh.

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w0dz

@ rakeshelango on Sep 30, 2015 7:30 AM

Hi Rakesh,

You are using the correct link. What kind of error are you getting?

Brian

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7 Replies

w0dz Jul 10, 2015 9:03 AM
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Correct Answer
Hi Mirek,

BenchVue does currently work on XP, although support will be ending with our next release. It would be wise to consider retiring your XP machines at this point, because Microsoft is no longer supporting that OS. That said, installation problems are almost always a result of inadequate permissions. You must have administrator privileges to install BenchVue. You would also need a working LAN so that the licensing service and VC++ redistributables can be installed.

Brian
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- mirek @ w0dz on Jul 10, 2015 11:55 AM
  Mark Correct
  Correct Answer
  Hi Brian
  
  Than you for the response.
  The administrative privileges that might be the issue. I run as local client not as administrator. I will check with my IT
  By connected to LAN you mean connected to Internet? The system is connected to LAN, however we do not connect in general test system (or test PC) to Internet due to security reason.
  
  The PC upgrades should be done long time ego, but you know how it is in this business...you are push to use what available to save every penny.
  
  Regards,
  
  Mirek
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  - w0dz @ mirek on Jul 10, 2015 12:21 PM
    Mark Correct
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    Yes, unless you are installing from the DVD, you need Internet access so that some of the libraries and licensing files can be retrieved if they are not already there. (If you already have other software installed, a lot of the time those files are already there, which may be why you didn't see the problem on the more advanced Windows 7 machines.)
    
    Brian
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    - rakeshelango @ w0dz on Sep 28, 2015 7:35 AM
      Mark Correct
      Correct Answer
      Hello,
      I am Rakesh having a same problem in installing benchvue 2.7 in Windows XP.Please send me a solution or link for downloading Benchvue 2.5 for accessing to Windows Xp.
      Thank you.
      
      Rakesh.
      Like • Show 0 Likes0
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      - w0dz @ rakeshelango on Sep 28, 2015 8:05 AM
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        Correct Answer
        Hi Rakesh,
        
        I'm sorry you are having trouble with XP. We do not recommend going backwards from 2.7, as many issues in previous versions have been fixed in 2.7. In fact, with version 3.0, which will be released in three weeks, we are removing support for XP, since it is no longer supported by Microsoft. We encourage you to migrate to a newer O/S soon.
        
        However, BenchVue 2.7 should work fine on XP. Please provide more details on what is not working and I'll try to help.
        
        Brian
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        rakeshelango @ w0dz on Sep 30, 2015 1:39 AM
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        Hello,
        Thanks for your reply.When I try to intall benchvue 2.7 in Windows Xp,it shows likt the download is not complete.But I downloaded complete from http://www.keysight.com/main/software.jspx?cc=FR&lc=fre&ckey=2417463&nid=-35690.384001.02&id=2417463 link.Please send me the link to download Bechvue 2.7 if this is not right.
        Thank you.
        
        Rakesh.
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        w0dz @ rakeshelango on Sep 30, 2015 7:30 AM
        Mark Correct
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        Hi Rakesh,
        
        You are using the correct link. What kind of error are you getting?
        
        Brian
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BnchVue 2.7 - windows XP instalation problem

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