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Connecting TDS 2420 Scope with USB-488 cable

Question asked by dans001 on Dec 2, 2015
Latest reply on Dec 14, 2015 by algoss
I am trying to connect a Tektronix scope using Measurement Computing USB-488 cable. Using the software that came with the cable I am able to communicate with the scope and retrieve its identity info. I cannot add the interface or instrument in the connection expert. (v16.3). We do have this setup working on other systems and all settings appear the same.
The connection expert documentation seems to indicate that the scope should be automatically discovered.  

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