AnsweredAssumed Answered

Reboot Problem DSO X2002A

Question asked by dhia_fishing on May 18, 2015
Latest reply on Jul 9, 2015 by inf_persistence

Like • Show 0 Likes0
Comment • 3

Hi,
I have a DSO X2002A bought in January 2015. The problem is that the oscilloscope does not stop automatically restart at startup. This problem happened to me quite often and he also loses its IP address. Have you have an idea of the origin of this problem and how I can solve it.
Thanks in advance

No one else has this question

Outcomes

3 Replies

algoss May 18, 2015 3:13 AM
Mark Correct
Correct Answer
If this is a new scope, it is probably still under warranty. Get in touch with Keysight for a repair.

Al
Like • Show 0 Likes0
Actions
- dhia_fishing @ algoss on May 18, 2015 4:28 AM
  Mark Correct
  Correct Answer
  Hi,
  I wanted to do a firmware update to unblock the situation of my production. As against the oscilloscope unbootable so I can't do the update.
  There is a method to make the update without entering the Utility menu?
  Thanks
  Like • Show 0 Likes0
  Actions
  - inf_persistence @ dhia_fishing on Jul 9, 2015 10:12 PM
    Mark Correct
    Correct Answer
    If you have the LAN/VGA module, an alternative method to update the firmware is through the scope's web interface.
    Like • Show 0 Likes0
    Actions

Reboot Problem DSO X2002A

Outcomes

Related Content

Recommended Content