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User Calibration

Question asked by buenlb on Sep 2, 2015
Latest reply on Sep 2, 2015 by ksmith
One of the channels on our 2 channel DS06012A has been damaged - it still picks up some signal but it is heavily attenuated. The other channel still works well and is used regularly. However, I can't seem to get the scope to perform a user calibration, I assume this is because it is not detecting a signal on the first channel. Is there any way around this?