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non-functional RPG (Optical Encoder) on 8562EC

Question asked by S.Reeves on Apr 20, 2015
Latest reply on Apr 23, 2015 by S.Reeves
Anyone ever run across a problem on the 8562E/EC where the **** function did not work and changing the RPG did not fix the problem? All of the keyboard works and the up and down buttons. There are no errors shown on the display. The only other odd thing is the power (line) LED is not on. *(Also just found that there is it's missing probe power).*  So maybe a cable is not quite on or a supply branch out. I have the service guide but not a CLIP that would show the front panel wiring.

Can anyone help?

Steve

Edited by: S. Reeves on Apr 20, 2015 2:50 PM  

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