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MSOX3034A: Mem. depth only 1MPts/500kPts (instead of 2MPts/1MPts)

Question asked by tom42 on Feb 12, 2016
Latest reply on Mar 17, 2016 by Gizmore

we just got a new (Agilent branded) MSOX3034A oscilloscope. No options installed. It is supposed to store 2MPts in half channel mode. In my configuration with just Ch1 on, "Acqu normal" I am only getting 1MPts recordings. Mem. Depth is halfed to 500kPts with Ch1+Ch2 active. I already upgraded to the latest (Keysight branded) firmware to no avail.

Any ideas ?

Best regards