I can no longer see my DDM as a USB device when it is plugged into a USB port. My Windows Device Manager shows the DDM as a portable device, but not as a USB device. This is true for two PCs - one Windows 7 and one Windows 10. I am connecting directly to the PCs, not via a hub. It was working previously. My DSO-X-2022A works fine. What should I do?
Gordon
Gordon
You probably have USBTMC turned off from the front panel. EZ file access is turned on, which is that Portable Device. I'm not overly familiar with the 34461A front panel or I would provide you the button presses, but I would definitely probe around and find your USB settings and make sure it is configured correctly on the instrument.