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Agilent 34410A not detected by Agilent Connection expert via USB

Question asked by slem29 on Aug 22, 2014
Hello,
I'm quite new on the topic.
I installed BenchVue on my PC (Windows 7- 64 bit).
I connected the Agilent 34410A via USB to my PC.
Windows installed the driver for the agilent (USB Test and measurement Device IVI)
When I launch Agilent Connection expert, it is not able to see my Equipment.
I did the installation twice with the same result.

I also install BenchVue on another PC (Windows XP - 32 bit).
I have been able to detect the agilent with Agilent Connection expert without any problem.

Any idea to investigate my problem?
regards
Stéphane  

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