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Problem to capture data form an agilent oscilloscope through matlab

Question asked by amaresh on Sep 22, 2014
Latest reply on Sep 23, 2014 by vcherian
I am using an oscilloscope "AGILENT TECHNOLOGIES,DSO-X 2002A,MY53280682,02.35.2013061800'.Then I connected the oscilloscope with my pc with usb and I must mention that I'm using VISA driver for connection purpose that I got from your company's network.Then I have tried to capture data from the oscilloscope with instrument control toolbox in matlab(2013).All the preliminary steps were well executed.But when I attempted to execute the read waveform function,there an error message came:-
'An error occurred while executing the function.
Subscript indices must either be real positive integers or logicals. '
                       I tried many times,but the problem is not resolved.please can you give me some suggestion regarding to solve that problem or ask the oscilloscope company to give a solution for this?
                       Thanking you.Eagerly waiting for your answers,