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DSOX2004A blinking lights or just won't turn on

Question asked by josh0027 on Sep 7, 2014
Latest reply on Sep 8, 2014 by josh0027

Good morning! 

My 15 day old oscilloscope suddenly died on me and I note that it either does the blinking lights issues or it just doesn't power up, only the fan is on. I have done some search on similar issues on the net but all I can find is this one but it is a DSOX3024A:

DSOX3024 Blinking Lights 

Is it still true that the weak spot of this unit is still the power supply? Hasn't Keysight identified this as an issue?

With best regards,