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Agilent 34410A not detected by BenchVue via USB

Question asked by slem29 on Aug 22, 2014
Latest reply on Aug 22, 2014 by w0dz
Hello,
I'm quite new on the topic.
I installed BenchVue on my PC (Windows 7- 64 bit).
I connected the Agilent 34410A via USB to my PC.
Windows installed the driver for the agilent (USB Test and measurement Device IVI)
When I launch Agilent Connection expert, it is not able to see my Equipment.
I did the installation twice with the same result.

I also install BenchVue on another PC (Windows XP - 32 bit).
I have been able to detect the agilent with Agilent Connection expert without any problem.

Any idea to investigate my problem?
regards
Stéphane  

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