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Benchlink 4.3 wont scan with ICS GPIB to USB

Question asked by dh66 on Jan 21, 2015
Latest reply on Jan 21, 2015 by lhornburg
I am running windows 7 x64 Professional
I have a ICS GPIB to USB and have installed it with ICS's 488.2V4 drivers
I have updated the IO Libraries suite 17.019013.0
And have Benchlink 4.3

I followed the instructions from ICS and everything is seen:
ICS sees the GPIB to USB and the attached instrument, IO Libraries suite sees the GPIB and the attached instrument. Benchlink sees the attached instrument. 

The issue is when I start the scan it immediately terminates for no reason. I just get a pop up saying the scan terminated. If I switch the RS232 connection everything works fine. 

I have tried uninstalling and reinstalling multiple times but nothing seems to help, has any one else had this issue?