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network settings VISA connection TCP/IP LAN

Question asked by rpi_edcurt on Dec 6, 2013
Latest reply on Dec 11, 2013 by algoss
I have a MSO4000x scope connected to a LAN. It is assigned a static IP on subnet X and is accessible (through the web interface and Agilent IO Control) from any PC also located on subnet X. 

I want to access it from subnet Y. I asked our sysadmin for an exclusion in the subnet X firewall between the scope's static IP and my static IP on subnet Y. I can now access the scope's web interface without issue from subnet Y but the Agilent VISA software cannot find anything. The IT guy said he opened all ports/all traffic for this exception. 

Can anyone with network experience suggest anything I should ask IT to check? What ports does VISA require to operate? Any settings on the scope I'm missing?

Thanks! Ed.