AnsweredAssumed Answered

Command Expert - Cannot connect to server

Question asked by johno823 on Jun 16, 2014
Latest reply on Jun 18, 2014 by johno823
I have installed Command Expert 1.3, and it cannot connect to the server so I cannot download command sets.

The first problem was that we use a proxy server and Command Expert could not get onto the internet. That appears to be fixed by using a CommandExpert.exe.config file I found on these forums:

<?xml version="1.0" encoding="utf-8" ?>
 
   
     
   

  </system.net>


Now CommandExpert tries to connect for about 30 seconds, then fails with one of two errors:

+Unable to retrieve available command sets from the Command Expert Server: The operation has timed out+
+Server address: http://commandexpert-244967006.us-east-1.elb.amazonaws.com/mojo/+
+The operation has timed out+

+Unable to retrieve available command sets from the Command Expert Server: Unable to connect to the remote server+
+Server address: http://commandexpert.product.agilent.com/mojo/+
+Unable to connect to the remote server+
+No connection could be made because the target machine actively refused it 107.22.210.67:80+

Can anyone help with this problem?

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