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Infiniium 54825a failes self calibration

Question asked by mickey007 on Sep 29, 2013
Latest reply on Oct 1, 2013 by algoss
I have Infiniium 54825a oscilloscope failing self calibration for trigger. Scope pass all self tests and extended service tests with no issues. I also tried reinstalling the firmware with no luck. Any help at this point will be greatly appreciated.