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Agilent DSO5012A freezing

Question asked by Jacko on Aug 24, 2013
Latest reply on Aug 28, 2013 by Jacko
Hi. Any advice where I should start with repairing my DSO5012A – it occasionally halts with all keys frozen and the display is showing vertical lines. After powering on several times the scope has recovered giving an error message “The oscilloscope is defaulted because a software error occurred. Please report the following diagnostic information. 
PC-board/Status A/D problem.”
The freeze happens typically right when the scope is powered on. It has also happened a couple of times in the middle of a measurement session.
It has also given once an error “The oscilloscope is defaulted because a software error occurred. Please report the following diagnostic information. 
Nevada 125MHz clock not running”
All advice is highly appreciated.
BR, Jaakko  

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