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Problem with IntuiLink Data Capture and MSO-X 3014A

Question asked by jr#iut-bethune on Jan 22, 2014
Latest reply on Jan 22, 2014 by ksmith

we use  MSO-X 3014A with Agilent intuilink data capture, and we have a problem.
We just can make 1 capture.
When I click on "Get Data", I've got my capture, but if I click a seconde time on "Get Data", I've got the message "USB....No connection, try again".
I must exit the application and relauch it to make a new capture. (but only one capture)

"Options" is not available
Any ideas ?

The  I/O library is intalled (the last version).
The firmware is 02.36 !
The problem is the same with windowd XP and seven
The Intuilink Toolbar Addin work well with microsoft XL and word.


Edited by: JR#IUT-Bethune on Jan 22, 2014 3:47 AM