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HP8594E Spectrum Analyzer IO suite 16.3

Question asked by jeff2010 on Nov 6, 2013
Latest reply on Nov 6, 2013 by tabbott
USB laptop connection for this device has been lost, I'm receiving the following message when I try to connect the instrument using the Agilent IO suite 16.3 connection:

communication failed 

IDN address not found

I also had a file which was not found when I tried to reinstall the software, the file Agilent IO Libraries Suite 16.3.msi could not be found.