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probleme of usb comunication with the N6762A

Question asked by jjjackson on Apr 24, 2014
Latest reply on Jun 18, 2014 by MattC
Hello all,
i have installed the software of the Agilent N6762A with VEE 9.2 in my computer and it is working without any problem. But konw im trying to install it on my teacher computer and ther is no comunication, the conection expert do not recognise the instrument conected  via usb. Its a i7 computer with a usb 3.0 port i dont know if its this the problem. I dont know if ther is a way to manualy install the instrument. because the conection expert do not automatically recognise the instrument.