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HP 3458 communication using NI problems

Question asked by inchin on Jan 9, 2014
Latest reply on Jan 22, 2014 by Mike
I have problems to understand to restore the commands to enable the HP 3458 multimeter to communicate after it fails to communicate with NI driver and it shows +the device is not respond to *IDN?+ query . Due to this the Metcal program is unable to run the calibration procedure.

Anyone can help me on this. thank you.