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How to Download Instrument Firmware Updates from BenchVue

Question asked by daveh Employee on Feb 12, 2014
With a proper internet connection, BenchVue can determine if firmware updates are available for the instruments discovered and currently displayed in the Instrument Panel. If a firmware update is available, BenchVue will direct you to the Agilent web site for the latest downloads. There are two ways to download firmware updates from BenchVue.

1. From the BenchVue *Instrument Panel* (bottom of the user interface), right-click on an instrument icon to see if a firmware update is available. Click on the link to open the download site in a new browser window.

See attached file: Firmware_Update_Instr_Panel.png

2. Open the BenchVue *Library Screen* (top of the user interface). Then from the BenchVue Instrument Panel (bottom of the user interface), click once on the desired instrument icon to automatically load the model number into the library. Then select "Drivers, Firmware & Software" from the list on the left and open the "Instrument Firmware/Software" folder. If a firmware update is available, click on the link to open the download site in a new browser window.

See attached file: Firmware_Update_Library.png

Edited by: daveh on Feb 12, 2014 10:12 PM  

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