AnsweredAssumed Answered

Problem with USB connection between DSO9404A and Benchvue

Question asked by kapu27 on Mar 6, 2014
Latest reply on Mar 6, 2014 by GPETEBlog

I installed the latest Benchvue SW and drivers from Agilent site and i get this error message when trying to use oscilloscope with Benchvue: "Connection to instrument lost. To export your data, use the Export button in the bottom right. Error: Status update loop error: Input string was not in a correct format."

Oscilloscope is showing on the Instruments tab but I cant control it. Oscilloscope has the latest FW updated.

What could be the problem and how to solve it?