AnsweredAssumed Answered

Exception and auto restart when connecting ethernet cable to MSO-X 3034A

Question asked by mjdmsox on Dec 20, 2013
Latest reply on Jan 8, 2014 by mjdmsox
We have a MSO-X 3034A with a DSOXLAN (LAN and VGA) plugin.
Whenever one connects an Ethernet cable to the scope, it will reboot itself
repeatedly - with error messages like "Exception 0xC0000005 at address 0x40062834" and "InifiniVision automatically restarted, the default setup was loaded". The scope could only remain on after the Ethernet cable was removed.
Any help/advise appreciated. TIA.