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Field Fox Data Link Software Installation Error

Question asked by donna on Jul 24, 2013
Latest reply on Aug 1, 2013 by am95405
Hi
I just installed the Field fox data link software successfully and when I launched it there was this pop error window with no words so I clicked ok.
 
Then I went to add an instrument and entered the IP address and another pop window said unhandled exception occurred in this application with the following details:
See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at i.bd(Object A_0, EventArgs A_1)
   at f.aj(Object A_0, EventArgs A_1)
   at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ToolStrip.WndProc(Message& m)
   at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
  ************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4241 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
FFoxDataLink
    Assembly Version: 4.23.4877.23306
    Win32 Version: 4.23.4877.23306
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/FFoxDataLink.exe
----------------------------------------
Agilent.Cdf.Api
    Assembly Version: 3.7.15607.11634
    Win32 Version: 3.7.15607.11634
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.Cdf.Api.DLL
----------------------------------------
Interfaces
    Assembly Version: 1.0.4877.23293
    Win32 Version: 1.0.4877.23293
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Interfaces.DLL
----------------------------------------
Agilent.FieldFox.CdfUtility_FF
    Assembly Version: 1.0.4877.23293
    Win32 Version: 1.0.4877.23293
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.CdfUtility_FF.DLL
----------------------------------------
Agilent.CTD.Api_FF
    Assembly Version: 1.0.4877.23293
    Win32 Version: 1.0.4877.23293
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.CTD.Api_FF.DLL
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4235 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4235 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4236 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
Agilent.FieldFox.Utility
    Assembly Version: 1.0.4877.23292
    Win32 Version: 1.0.4877.23292
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.Utility.DLL
----------------------------------------
Agilent.FieldFox.Gui
    Assembly Version: 1.0.4877.23294
    Win32 Version: 1.0.4877.23294
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.Gui.DLL
----------------------------------------
Agilent.FieldFox.Hardware
    Assembly Version: 1.0.4877.23294
    Win32 Version: 1.0.4877.23294
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.Hardware.DLL
----------------------------------------
Agilent.FieldFox.Core
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.Core.DLL
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4243 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Agilent.FieldFox.CAT
    Assembly Version: 1.0.4877.23296
    Win32 Version: 1.0.4877.23296
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.CAT.DLL
----------------------------------------
Agilent.FieldFox.GPNA
    Assembly Version: 1.0.4877.23298
    Win32 Version: 1.0.4877.23298
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.GPNA.DLL
----------------------------------------
Agilent.FieldFox.GPSA
    Assembly Version: 1.0.4877.23298
    Win32 Version: 1.0.4877.23298
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.GPSA.DLL
----------------------------------------
N00000
    Assembly Version: 1.0.4877.23301
    Win32 Version: 1.0.4877.23301
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/N00000.DLL
----------------------------------------
Agilent.FieldFox.PowerMeter
    Assembly Version: 1.0.4877.23297
    Win32 Version: 1.0.4877.23297
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.PowerMeter.DLL
----------------------------------------
Agilent.FieldFox.VectorVoltMeter
    Assembly Version: 1.0.4877.23296
    Win32 Version: 1.0.4877.23296
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.FieldFox.VectorVoltMeter.DLL
----------------------------------------
System.Core
    Assembly Version: 3.5.0.0
    Win32 Version: 3.5.30729.1 built by: SP
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4243 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
VNACalibrationCE
    Assembly Version: 1.0.4540.0
    Win32 Version: 1.0.4540.0
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/VNACalibrationCE.DLL
----------------------------------------
System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
Metas.UncLibCE.Core
    Assembly Version: 0.8.0.0
    Win32 Version: 0.8.0.0
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Metas.UncLibCE.Core.DLL
----------------------------------------
Agilent.CTD.UtilityCE
    Assembly Version: 1.0.4540.0
    Win32 Version: 1.0.4540.0
    CodeBase: file:///C:/Program%20Files/Agilent/FieldFox%20Data%20Link/Agilent.CTD.UtilityCE.DLL
----------------------------------------
ysu518_y
    Assembly Version: 1.0.4540.0
    Win32 Version: 2.0.50727.4235 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
boccqmc5
    Assembly Version: 1.0.4540.0
    Win32 Version: 2.0.50727.4235 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:

   


When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Clicking on continues nothing happens,clicking quit exits the software.
I am new to this. Any help would be appreciated.  

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