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EMPro 2012.09 crashes on startup

Question asked by jesse on Jun 12, 2013
Latest reply on Jun 12, 2013 by HSLEE
I've installed EMPro 2012.09 on a 64-bit CentOS 5 system, as described here:

http://edocs.soco.agilent.com/display/empro2012/Quick+Install-Linux+and+Solaris

I have the license setup working and the binaries are in my PATH.  When I run startempro (or any of the programs, actually, like emproloader or emprogui, too) I get this:

The process or application emprogui has encountered a problem.
We are sorry for the inconvenience.
A crash report file can be found at: /tmp/4fe1ad29-2367-dfca-4f0883fa-180fe950.dmp

With a little window that says "EMPro Critical Error: EMPro exited unexpectedly during execution."

Is there anything I should do to double-check my setup, or anything I can do to check the results of the report (which looks like mostly binary to me) before going to Agilent support?  I can't find anything at all in the documentation about dealing with errors/crashes.  Thanks!

Jesse  

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