When controlling a DSO-X 3014a through e.g. USB it sometimes remains in the remote control mode and
all buttons on the front of the instrument are not responsive.
This can happen due to e.g. an error in the control software during development.
Is there a way to force the instrument from remote to normal control without having to switch it on and off ?
all buttons on the front of the instrument are not responsive.
This can happen due to e.g. an error in the control software during development.
Is there a way to force the instrument from remote to normal control without having to switch it on and off ?
The scope shouldn't lock up like this. The front panel should always be active, even while under remote control, unless you have sent a ":SYS:LOCK ON" command. If you use that command, the front panel is locked until you unlock it with ":SYS:LOCK OFF", or reboot the scope. If yu send that command, then lose control of the scope, the power button is the only solution.
If you are sending some other commend sequence that is locking the scope up, then it might help Agilent if you could identify that command sequence and pass it on to us.
Also, please make sure that your scope has the latest firmware, V 2.12.
Al