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E3640A Connection with HyperTerminal via RS-232

Question asked by theclive on Dec 7, 2012
Latest reply on Mar 20, 2013 by kt
I am having trouble connecting to our power supply through Hyperterminal via RS-232.  I have verified the settings in hyperterminal to that shown after pushing the I/O Config button on the power supply
Baud: 9600
Parity: None
Stop Bits: 2 (from manual)

There is no mention of flow control in the manual but I have tried all of the possibilities.  When I type "*IDN?" I am unable to get a response from the power supply.  I have verified that I have a Null model cable as stated in the manual.  Any assistance would be appreciated.  

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