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U1604B show incorrect time and date after not in use for 3-4 days

Question asked by Sync on Feb 19, 2013
Latest reply on Feb 26, 2013 by Sync

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Hello Expert,

I got some trouble about U1604B. It show incorrect time and date like a Computer that backup battery is exhausted.
It happened after setting time and date on the U1604B which not in use and turn is off around 4 days although the U1604B's battery is still remained.

I need to know what is the cause of the problem or this is normal operation of the instrument.
Anybody give me the answer please....

Best regards

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algoss Feb 20, 2013 10:12 AM
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There's no way to know for sure. It could be just a bad battery.

Is this an old U1604B, or a new one? Did it ever work correctly? Is this new behavior?

Al
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- Sync @ algoss on Feb 25, 2013 10:28 PM
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  This is a new U1604B. This symptom has appeared since shipped form the factory. Other functions work correctly except time and date.
  
  Battery is not exhausted when the time and date changed.
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  - algoss @ Sync on Feb 26, 2013 1:37 AM
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    It sounds like you have a defective unit. If it's new, then it's probably still under warranty. Get in touch with your local support people and arrange a replacement. I don't know where you are, so I don't know what your local logistics are.
    
    Al
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    - Sync @ algoss on Feb 26, 2013 6:26 PM
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      This unit is under warranty.
      Thanks you for good support.
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U1604B show incorrect time and date after not in use for 3-4 days

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