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54832D reinstall does not work

Question asked by free_electron on Oct 13, 2011
Latest reply on Feb 28, 2014 by algoss

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I have formatted the drive , reinstalled windows Xp.
i downloaded the software (4.21). installation worked.
But the scope comes up as an 54855 ... and control fails.
in the windows device manager i have al yellow question marks for the PCI acquisition card. it looks like the drivers for those are missing from the install files.
Any idea where to find those ? The original harddisk of the machine was dead.

The sticker on the back of the machine reads A3.6 so i guess i need the 3.6 software release ...

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ksmith Oct 14, 2011 11:29 AM
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not good.

you hould not have foramtted the HDD...

call us: 800 829 4444
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- pld_guy @ ksmith on Feb 28, 2014 1:16 PM
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  we have an old 54832D, hoping to avoid this mistake but still get it working again. the real problem is simple, the guys that ran the lab got laid off a year ago, and no one has a valid login for the scope. I assume I'll have to reinstall the OS to get around this, yes? Is there a link to download the package? We don't have our original CDs either.
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  - algoss @ pld_guy on Feb 28, 2014 1:50 PM
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    Sorry, but the scope is probably dead. If you can find a password cracker disk that is compatible with the OS that's installed on the scope, you might be able to recover. I don't even remember what version that might be, maybe Win 98.
    
    The 54832D went off the price list in 2006, and went 'out of support' in December 2011. No parts, SW, or anything else are available.
    
    Al
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54832D reinstall does not work

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