AnsweredAssumed Answered

34972A stuck on initializing

Question asked by tcomberiate on Jul 14, 2011
Latest reply on Dec 17, 2012 by tomc
Hi all,

I am using a 34972A.  When I turn it on, there is a 15 second or so delay and then the word "Initializing" comes up with a period cycling between the letters to show that it is doing something.  After maybe another 20-30 seconds, the period freezes after the fifth "I" and remains there indefinitely.  It appears that the device stuck.  I've tried it with and without the DAQ cards and still get the same result.

Please advise.

Thank you,