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34970A Connecting to Connection Expert but not Benchlink

Question asked by abdu on Apr 8, 2011
Latest reply on Aug 3, 2011 by lhornburg

I am connecting a 34970A to a laptop computer (windows XP) through RS-232.

The connection Expert on my laptop identifies the 34970A, and I can talk to it. However, when I try to find it on Benchlink Data Logger 3, it fails to find it.

The configuration I have on the laptop (set through device manager):
Baud rate 9600
Data bits 8
Parity None
Stop bits 1
Flow control Xon/Xoff

I made sure it matches the 34970A's settings (except for stop bits, idk if they matter).

What could be causing the problem?

I appreciate any help.