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34972A cannot communicate after power down to BL

Question asked by ryaninlouisville on May 6, 2011
Latest reply on May 9, 2011 by ryaninlouisville
I have a 34972A and we are communicating to it through LAN. Yesterday I was too lazy to go stop my session of Benchlink 3 before turning the unit off and now I keep getting a "Operation failed due to timeout" message when I try to connect through BL.  IO Libraries sees it fine, says everything is OK, but if I try to do an IDN it fails.

I have reset the 34972 and restarted the computer. Neither one worked and I am out of ideas.

I don't know what to do but cannot imagine I bricked a brand new 34972A by turning it off while connected to BL.