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Problems communicating with E3631A and Matlab

Question asked by Ricardosan87 on Jan 26, 2011
Hi, I have a simple problem but I can't continue until I solve it.

I'm trying to connect the power source E3631A with Matlab to control the source with the TMTool but it doesn't recognize it is connected.
Using the Agilent Connection Expert I send the command *IDN? and as response I get HEWLETT-PACKARD,E3631A,0,2.1-5.0-1.0 which I think is the expected response and I already installed the driver which appears under MATLAB Instrument Drivers list, but it doesn't appear on the TMTool as connected hardware.

Do you know what could be missing?

Thank you  

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