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vrf apologies for vrf failure

Question asked by VRFuser on Jul 29, 2003
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"><META content="MSHTML 6.00.2800.1173" name=GENERATOR></HEAD><BODY><DIV><FONT face=Arial color=#0000ff size=2><SPAN class=233551615-30072003>Hivrf,</SPAN></FONT></DIV><DIV><FONT face=Arial color=#0000ff size=2><SPANclass=233551615-30072003></SPAN></FONT> </DIV><DIV><FONT face=Arial color=#0000ff size=2><SPAN class=233551615-30072003>Ourapologies. Nic and I just realized that the vrf is down for practical purposes,though I was able to post yesterday.</SPAN></FONT></DIV><DIV><FONT face=Arial color=#0000ff size=2><SPANclass=233551615-30072003></SPAN></FONT> </DIV><DIV><FONT face=Arial color=#0000ff size=2><SPAN class=233551615-30072003>Thankyou to all who sent emails direct to me, they confirmed our suspicion that therewas a problem. We requested help from the listserv admin (vrf is run from anAgilent corporate server) just now, and got an immediate acknowledgement andoffer of help, so we hope to see the problem fixed later thismorning.</SPAN></FONT></DIV><DIV><FONT face=Arial color=#0000ff size=2><SPANclass=233551615-30072003></SPAN></FONT> </DIV><DIV><FONT face=Arial color=#0000ff size=2><SPAN class=233551615-30072003>Thesymptoms we heard about from vrf-ers who responded to my posting yesterdayseemed to be that nobody outside the Agilent firewall was able to post (usuallybounced emails, I think) though most, if not all members were able to seemy post yesterday. We don't know why this happened.</SPAN></FONT></DIV><DIV><FONT face=Arial color=#0000ff size=2><SPANclass=233551615-30072003></SPAN></FONT> </DIV><DIV><FONT face=Arial color=#0000ff size=2><SPANclass=233551615-30072003>Getting Help</SPAN></FONT></DIV><DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><DIV><SPAN class=233551615-30072003><FONT face=Arial color=#0000ff size=2>Ifanyone tried to send a help request to <FONT face="Times New Roman"color=#000000 size=3><Ahref="mailto:owner-vrf@it.lists.it.agilent.com">owner-vrf@it.lists.it.agilent.com</A><FONT color=#0000ff>(see the last line of the message trailer below) in the pastfew days and it failed, please let us know. Those emails are supposed to go toNic, but she didn't see any requests for help.</FONT></FONT></FONT></SPAN></DIV><DIV><SPAN class=233551615-30072003><FONTcolor=#0000ff></FONT></SPAN> </DIV><DIV><SPAN class=233551615-30072003><FONT color=#0000ff>Meanwhile, we realizethat sometimes the vrf may have problems like this one that Nic and I can'tsee directly. We want to give you a way to get help, so: </FONT></SPAN></DIV><DIV><SPAN class=233551615-30072003><FONTcolor=#0000ff></FONT></SPAN> </DIV><DIV><SPAN class=233551615-30072003><FONT color=#0000ff>If after trying email to</FONT><FONT color=#000000><Ahref="mailto:owner-vrf@it.lists.it.agilent.com">owner-vrf@it.lists.it.agilent.com</A></FONT><FONT color=#0000ff>you get no response or get unsatisfactory help, youcan email Nic and/or me for help at:</FONT></SPAN></DIV><DIV><SPAN class=233551615-30072003><FONTcolor=#0000ff></FONT></SPAN> </DIV><DIV><SPAN class=233551615-30072003><FONT color=#0000ff><Ahref="mailto:nicole_dierksheide@agilent.com">nicole_dierksheide@agilent.com</A></FONT></SPAN></DIV><DIV><SPAN class=233551615-30072003><FONT color=#0000ff>or</FONT></SPAN></DIV><DIV><SPAN class=233551615-30072003><FONT color=#0000ff><Ahref="mailto:scott_bayes@agilent.com">scott_bayes@agilent.com</A></FONT></SPAN></DIV><DIV><SPAN class=233551615-30072003><FONTcolor=#0000ff></FONT></SPAN> </DIV><DIV><SPAN class=233551615-30072003><FONT color=#0000ff>Please restrict your useof these email addresses to extraordinary vrf problem support, and try to usethe regular channels for day-to-day vrf admin stuff and for VEE supportquestions.</FONT></SPAN></DIV><DIV><SPAN class=233551615-30072003><FONTcolor=#0000ff></FONT></SPAN> </DIV><DIV><SPAN class=233551615-30072003><FONT color=#0000ff>BestRegards,</FONT></SPAN></DIV><DIV><SPAN class=233551615-30072003><FONTcolor=#0000ff></FONT></SPAN> </DIV><P><FONT size=2><SPAN class=233551615-30072003>Nicole Dierksheide and</SPAN></FONT><FONT size=2>S<SPAN class=233551615-30072003>cottBayes</SPAN><BR>Software Technical Support<BR><BR>Agilent Technologies,Inc.<BR>815 14th Street S.W.<BR>Loveland, CO, U.S.A.80537<BR><BR></FONT> </P><BLOCKQUOTEstyle="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid">You  are currently subscribed to vrf as: scott_bayes@agilent.com<BR>To subscribe  send a blank email to "join-vrf@it.lists.it.agilent.com".<BR>To unsubscribe  send a blank email to "leave-vrf@it.lists.it.agilent.com".<BR>To send messages  to this mailing list, email "vrf@it.lists.it.agilent.com". <BR>If you need  help with the mailing list send a message to  "owner-vrf@it.lists.it.agilent.com". </BLOCKQUOTE></BODY></HTML>  

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