<font size=2 face="sans-serif">Hi Vrf,</font>
<font size=2 face="sans-serif"> A big thankyou to Shawn & </font><font size=2>Rufus</font><font size=2 face="sans-serif"> for there input.</font>
<font size=2 face="sans-serif">Followed the Instructions Shawn & yep fixed the problem!</font>
<font size=2 face="sans-serif">Also forwarded a copy of your |ITSoapBox> to our IT personnel.</font>
<font size=2 face="sans-serif">They enjoyed it, lol.</font>
<font size=2 face="sans-serif">Just to let you know the vrf , is a better resource than trying to get</font>
<font size=2 face="sans-serif">technical help from agilent. rang then before I posted the email,</font>
<font size=2 face="sans-serif">got a response number & told a engineer will ring you!</font>
<font size=2 face="sans-serif">hmm, not sure when there going to reply.</font>
<font size=2 face="sans-serif">Also Shawn, any chance of making your archive work </font>
<font size=2 face="sans-serif">with Lotus Note's. ????</font>
<font size=2 face="sans-serif">Not allowed to use Outlook. (IT policy).</font>
<font size=2 face="sans-serif">Anyway once again thanks to all.</font>
<font size=2 face="sans-serif">Best Regards</font>
<font size=2 face="sans-serif">Gavin Candy.</font>
<font size=2 face="sans-serif">Quality Engineer.
BHC Components Ltd
20-21 Cumberland Drive
Granby Industrial Estate
Weymouth
DT4 9TE
England
Tel: ++44 1305 830734
Fax: ++44 1305 760670
Email: gavin.candy@bhc.co.uk
website: http://www.bhc.co.uk</font>
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Splendid! The trouble is (again) canned software. Installer generators
usually *say* they're cleaning out the registry when they uninstall, but in
reality that hardly ever happens.
> Also forwarded a copy of your <ITSoapBox> to our IT personnel.
> They enjoyed it, lol.
Ohmygosh! Please let them know that I have history with one particular IT
dept. and it is the source of my harsh words. I know that particular dept
isn't the rule, but rather the exception - I've worked with several. They
may also get a good laugh out of the fact that I am a typical idealist and
almost always wear rose colored glasses (though I usually wear contacts
these days).
> hmm, not sure when there going to reply.
Well it's a big company in spite of the split from HP and all the layoffs. I
must say that they've come to my rescue more than once. And this goes for
all helpdesks - talking to the right person makes all the difference. My
recent struggle with Comcast proves that.
I don't want to get into the whole story, but in spite of begging, pleading
and threats they refused to fix my problem. I flagged down a grunt one day
as he was working on a line on a different block and related the story. He
told me the magic formula (two sentences) to get them to do what I needed
and darned if it didn't work like a charm. The problem was fixed the next
day.
> Also Shawn, any chance of making your archive work
> with Lotus Note's. ????
No problem at all. All you need is an email client. I use it from Hotmail
when I'm on location elsewhere. Read about it at
http://www.oswegosw.com/vrf_archive/ArBotInstructions.htm or use the new
request form at http://www.oswegosw.com/vrf_archive/ArBotSearchForm.htm. of which I'll be updating the instructions today. They're a little
outdated at this point. Plus they never took into account the speed
improvements - they still claim it takes more than ten minutes to get a
reply and that's not true anymore. It's more like 2 minutes now.
-SHAWN-
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