> Greg,
>
> we also had problems with the HP 82341D under Windows 95/NT.
> We tried to install the card with the Plug'n'Play installation.
> The card was recognized by the I_O_Config program but did not work under VEE or
> HP BASIC. But the problem was not the card or its software but it was the
> Plug'n'Play configuration of the BIOS. The card was configured with an IRQ
> address which was already used by another device.
> We have seen that this problem often appears if you install an ISA Plug'n'Play
> board. So this problem is BIOS related, it can happen (and it will !) with each
> ISA Plug'n'Play board.
> The only way to prevent this problem is to define IRQ addresses for each
> installed ISA Plug'n'Play board in the computer's BIOS.
Thanks for the feedback. "Plug&Play ... doesn't!"
> Cheers !
>
> -------------------------------------------------------------
> Sven Henze
> HTBasic Sales & Marketing
>
> Tech Soft GmbH Tel : +49-30-40608-0 Fax ..-220
> Karmeliterweg 114 Email: Sven.Henze@TechSoft.de
> D-13465 Berlin Tixi : Sven.Henze+49-30-40608222
>
> http://www.TechSoft.de
> -------------------------------------------------------------
>
>
> we also had problems with the HP 82341D under Windows 95/NT.
> We tried to install the card with the Plug'n'Play installation.
> The card was recognized by the I_O_Config program but did not work under VEE or
> HP BASIC. But the problem was not the card or its software but it was the
> Plug'n'Play configuration of the BIOS. The card was configured with an IRQ
> address which was already used by another device.
> We have seen that this problem often appears if you install an ISA Plug'n'Play
> board. So this problem is BIOS related, it can happen (and it will !) with each
> ISA Plug'n'Play board.
> The only way to prevent this problem is to define IRQ addresses for each
> installed ISA Plug'n'Play board in the computer's BIOS.
Thanks for the feedback. "Plug&Play ... doesn't!"
> Cheers !
>
> -------------------------------------------------------------
> Sven Henze
> HTBasic Sales & Marketing
>
> Tech Soft GmbH Tel : +49-30-40608-0 Fax ..-220
> Karmeliterweg 114 Email: Sven.Henze@TechSoft.de
> D-13465 Berlin Tixi : Sven.Henze+49-30-40608222
>
> http://www.TechSoft.de
> -------------------------------------------------------------
>
from: Greg Goebel / HP-MXD
gvg@lvld.hp.com / 970-679-3030 / FAX 970-679-5971
to: VEE Reflector
cc: Lee A, Nate B (FYI only, no action required)
date: Wednesday, 22 January 1997 1215 MST
Hi All:
A little warning we want to make sure HP customers read.
[%%] regards -- gvg
--------------------------------- cut here ----------------------------------
[IOP] CONNECTOR PROBLEMS WITH NEW 82341D CARDS
* The new HP 82341D PC PlugAndPlay HPIB card has proven to work surprisingly
well so far (after years of struggling to install interface cards, it is
astonishing to just plug one in and have it work), but we seem to be having
some initial-production problems with some of the cards -- in the form of
marginal edge-connector finish.
The symptom is that the card seems to "grate" as you shove it into the PC
backplane (and will actually make grating sounds). This may cause damage to
your PC backplane, so we are recommending that if attempts to push the cards
into the backplane connectors meet with an unusual amount of resistance,
please remove the card and do not try to force it in.
Then ... take a nail file (or whatever) and *gently* smooth down the copper
connectors on the edge connector to give them a smoother bevel so they will
slide into the backplane without resistance. This done,
wipe down the connector with an eraser (or whatever, just not something that
builds up a lot of static) to make sure metal dust is not present, and try
reinserting. Repeat until it inserts firmly but without grating.
We would be interested in all reports of customers encountering this problem
so we can determine its scale. Please contact pctm@lvld.hp.com if you have
such troubles.
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