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I am having an issue with my 34972A USb communication randomly failing. Some times it will run for days without issue then fail, sometimes it will only run 20 minutes and fail.  
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tlibro
The 34972A will continue scanning until manually stopped, but BenchLink won't link with it, nor upload the data.  I saw this same problem posted last year but there was no answer.  I've tried 3 different 34972A's and they all randomly lose communication.  This only seems to happen with USB 34972A's.  Please help.
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tb
Hi, I had my 34972A communicating awhile back but now the Agilent Connection Expert (ACE) indicates "there was a commuincation failrue" and the error is "The instrument failed to return an IDN string".  I can no longer communicate with the instrument through my code or Agilent Interactive I/O.  I have uninstalled and reinstalled
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